Refund Policy
Digital product policy: LandlordPathway sells immediate-access digital document packages. Because digital files cannot meaningfully be returned after access is provided, sales are generally final.
All sales generally final after access
Once the purchased digital package has been made available for viewing, printing, saving, or download, LandlordPathway generally does not provide refunds for change of mind, deciding not to use the documents, failure to read product descriptions or Terms, or dissatisfaction with a correctly delivered package.
Problems with delivery or charges
If you are charged twice, believe a charge was unauthorized, or cannot access the package because of a technical failure, contact LandlordPathway promptly. We may first attempt to restore access, correct the package, or re-deliver the purchased material. If we cannot provide the purchased digital product, an appropriate refund or other remedy may be issued.
Information or document errors
If you believe LandlordPathway materially failed to provide the package described at purchase, contact us with the transaction details and the specific problem. When appropriate, the first remedy may be correction or replacement of the affected draft. This policy does not limit rights or remedies that cannot be waived under applicable law.
Government links and customer information
A change to a government website, an official form, or information entered incorrectly by the customer does not by itself create a right to a refund. Customers are responsible for reviewing entered information and verifying official requirements before use.
Charge disputes
We encourage customers to contact LandlordPathway before initiating a payment dispute so we can investigate delivery or billing problems. Nothing here limits rights provided by applicable payment-network rules or law.